AI to scale your user research

Run AI-moderated interviews with real users. Persona asks follow-ups, handles synthesis, and turns customer conversations into insights for your team.

For information about how Persona handles your data, see our Privacy Policy.

Lyft
When I led consumer product for Lyft, the best research came from real customer conversations. AI now makes that possible at a much larger scale.
Sravanthi Kadali, CEO at The Insights Company

Trusted by teams at

BarkOdysseyOtter.aiJupiterExponentEaseTio MagicPixel
BarkOdysseyOtter.aiJupiterExponentEaseTio MagicPixel

Run deeper user research at AI speed.

Use Persona to reach real users, probe every answer, and get organized insights without manual scheduling or synthesis.

Interview real users at scale

Recruit participants, run AI-moderated interviews, and collect customer conversations across languages and time zones.

Ask adaptive follow-ups

Persona probes like a researcher, so customer feedback goes deeper than surveys or one-shot prompts.

Go from brief to insights fast

Turn interviews into structured themes, quotes, and reports your team can use in 48 hours.

What our customers say about us

I was impressed by the follow-up questions. It actually probed into why the user felt that way about the AI 2.0 features. The feedback from the AI interviews was also consistent with what I heard in the human conversations.

Misha Cornes

UX Researcher at Otter.ai

I'm really glad someone built this. There's so much value in being able to run more research with users — when users are available, without going back and forth with scheduling.

Boyu L.

Product leader at Odyssey

I remember a specific moment where the AI was kind of weaving its way to a particular question in a really good, smart way. It was smarter than I thought it was going to be and that my team probably could have been, since we just aren't experts in research.

Marci

Founder at Tio Magic

Will my users speak with an AI?

94% of Otter’s B2B users chose Persona AI Interviews over Human Calls.

If it’s framed as an option — either you can talk to me or you can do this on your own time — I think people might actually choose to do the AI interview.

Misha Cornes

UX Researcher at Otter.ai

For information about how Persona handles your data, see our Privacy Policy.